CROFT has started something new this year! As you know Amy Jerina and Jessica Lee have been writing twice a week for over a year now to bring you the latest and greatest in the oil and gas industry- we will continue to do this, but have decided to add some flavor to the mix. Every week, we will have an additional blog post from a Guest Blogger within the Oil and Gas industry!
This week our Guest Blogger is Eric Gorka, a Service Manager for CROFT. You may have seen him out in the field servicing your unit or driving around in the CROFT truck. He is responsible for monthly maintenance, service checks on units out on location, and installing equipment!
Croft Service Team and What We Do
So, I was asked by our office if I wanted to write a blog and I my response was “Yeah, sure why not?”
Little did I know how hard it was going to be to think of a topic and what a blog needed to be about that most people would want to read. I just decided to talk about what I know and that is what I do as Service Manager and what the other service guys do for our company.
We are the guys that go out every month to make sure our clients units are working properly and doing what they are designed to do. I am in charge of all our units from Victoria, Texas to Birmingham, Alabama. That’s 59 units in total which includes: 1 Gas Sweetening System (GSS), 2 Fuel-Gas Conditioning Systems(FCS), and 56 Passive Dehydration Systems (PDS). Yeah, it is a lot!
Our team down in South Texas deals with units from our product line that include: GSS, CIS (Chemical Injection Systems), JTS (Joule Thompson Systems), FCS, and PDS. From making routine monthly checks to attending call outs due to certain reasons, we are the guys in the field turning the wrenches, swinging hammers and operating cranes.
I am also the guy who makes sure the Service Team’s field reports and paperwork are filed correctly in the system and well charts are updated, but that’s not as interesting to talk about. Normally, a week for us starts out with checking the Gas Sweetening Systems. This includes us changing dirty pump filters to playing mad scientist and checking the titration of the amine solution running through the unit. If everything looks good, which it normally does, we are there for about an hour to two hours. From there it is decided which PDS units need to be serviced that week. Servicing PDS units take up most of my week, after all, I do have 58 of them to hit in a month, including the two on my 2 FCS units. At every PDS unit, we pull a “dew point”, which is the amount of H2O in the gas. From there the vessels on the unit are opened up, looked for any channels or bridges that need to be broken up that the product might have formed and decided if the unit needs product added to it or not.
Each well site is different. Some wells need the vessels to be full of product because there is that much H20 is in the gas, and some wells don’t need a full vessel of product. I pretty much know when I am pulling up which units will need product added and which ones won’t take any, but every so often a well site surprises me.
After everything is completed, we take down and log all the parameters of the well in a field report and send it to the office. Then it is on to the next one.
The Service Team is on call the whole week- 24/7-incase an issue arises with a unit. This could be anything from a high “dew point” due to a plug in the drain line or a slew of other reasons. Either way we get out there as quick as possible, or if one of us can’t make it out there another service team member will. Each of our service team members has the other one’s back, as we do spend almost, if not more time with each other than we do with our own families.
So that’s what we do in a nutshell. From the early Sunday morning calls about plugged drains to watching my back for gators in a Louisiana swamp, we are the eyes, ears, and hands for our company. I wouldn’t trade it in for any other job…well maybe to play professional baseball but that is a whole other story.
When a customer leases equipment from CROFT, service is provided at no additional cost. Our trained personnel perform monthly maintenance checks to ensure the equipment is in proper working order and functioning to its optimal capacity. Keeping open channels of communication among CROFT office and field personal and customers is the way we do business.
